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Communication
- Empathetic listening;
- Feedback in communication;
- Assertiveness;
- Confirmation in the communication (reflective listening);
- Planning your communication;
- Clarity and objectiveness;
- Behavioral tendencies (obstacles to effective communication);
- The art of asking questions;
- Communication principles;
- Non-verbal language;
- First impressions;
- Making your perceptions positive;
- Upwards communication (with bosses, managers...) and peer communication.
CONTACT INFORMATION
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Address: Rua Ibuguaçu, 97
CEP 05301-050 - Parque da Lapa
Sao Paulo - SP
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Email: alfredo@gosconsultoria.com.br
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Phones:
+55 11 3831-7527 (office)
+55 11 99822-8497 (mobile)